Your questions – our answers
Your questions – our answers
Your questions – our answers

Frequently Asked Questions

Your questions – our answers

We want you to feel welcome from the moment you arrive. To help you prepare for your first appointment, we’ve answered our most frequently asked questions here.

Appointments & Organization

How can I book an appointment at AGON?
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Booking an appointment is very easy. Simply use our online request form and we’ll contact you shortly to find a time that works for you.

What should I bring to my first appointment?
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Please bring your medical reports (if available) as well as comfortable sportswear.

Treatment & Therapy

How long does a therapy session at AGON take?
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The duration of the sessions is personalized to your needs and discussed with you. Typically, the sessions last about 50 minutes. However, there is also the option to schedule shorter sessions (approx. 25 minutes).

What methods and equipment do you use?
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To support your healing process, we combine manual techniques with active training and state-of-the-art technology.
These include:

  • High Intensity Laser Therapy
  • T.E.C.A.R.
  • Ultrasound therapy
Do you only treat athletes?
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No, you don't need to be an athlete to visit us. Everyone is welcome at AGON. Whether you are dealing with acute or chronic pain, recovering from surgery, or simply looking to improve your fitness level - we are here to provide the expert care you deserve.

Physiotherapy & Exercise Therapy

What is the difference between physiotherapy and exercise therapy (training therapy)?
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Classic physiotherapy initially focuses on relieving acute pain and restoring mobility (often through passive treatment techniques on the treatment table). Exercise therapy is then the next step: Here, we work specifically on building strength, velocity, endurance, stability and coordination.

Why is exercise therapy important?
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The combination of physiotherapy and exercise therapy makes the difference. While a purely passive treatment relieves symptoms, it often does not resolve the underlying issues in the long term. Through the subsequent exercise therapy, we prevent relapses and increase your physical resilience.

Orthopaedics

Do I need a referral for an orthopaedic consultation?
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No, you can request an appointment directly. If you already have medical reports, please bring them along.

What should I bring to my orthopaedic consultation?
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Please bring any existing medical and surgical reports as well as X-ray, MRI or CT images (on CD, USB stick or via an access link). A list of your current medication and comfortable clothing make the examination easier.

Can I get a second opinion?
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Yes. Dr Coppola reviews your existing reports and imaging with you and explains both conservative and surgical options – even before a surgery that has already been scheduled.

Do orthopaedics and physiotherapy work together at AGON?
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Yes. At AGON, diagnosis, therapy and training go hand in hand: Dr Coppola coordinates your treatment directly with our physiotherapy and training team – from the first consultation to your return to sport.

Billing

Are physiotherapy and orthopaedic invoices tax-deductible?
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Yes, invoices for physiotherapy and specialist medical consultations are recognised as tax-deductible medical expenses. If you have private health insurance or a supplementary fund (such as Mutual Help, Assimoco or Sanifonds), you can also submit your invoices for reimbursement – please check your policy for details.

AGON is a private practice and has no agreement with the South Tyrolean Health Authority (SABES); this applies to physiotherapy, training and orthopaedics.